Cloud Account [Status]

OpsNow will inform you whether the status of your Cloud Account registered with OpsNow is normal or in an error state. Here is detailed guide for each status of your Cloud Account.

Status	AWS	Azure	GCP
Pre-registration	O	O	X
Healthy	O	O	O
Update Request	O	O	O
Error	O	O	O
To be Deleted	O	X	X

Pre-registration

OpsNow will inform you whether the status of your Cloud Account registered with OpsNow is normal or in an error state. Here is detailed guide for each status of your Cloud Account.

Healthy

Healthy indicates that the member's linked AWS Cloud Account is well connected to the services provided by AutoSavings or OpsNow without any issues indicates that the member's linked AWS Cloud Account is well connected to the services provided by AutoSavings or OpsNow without any issues.

Update Request

An Update Request occurs when the account connection is successful (Healthy), allowing continued use of OpsNow services. However, additional AWS permissions may be needed for new features or updates to existing services. The customer can continue to use OpsNow's basic services executing the Update Request, but certain features requiring additional permissions may remain unavailable until the update is completed.

Error

Errors occur in various situations, to illustrate when OpsNow cannot access a cloud provider such as AWS, Azure, or GCP, or when access is possible but OpsNow does not have the required permissions. In the event of an error, customers generally need to access the Cloud Console directly and resolve the related issue. The following is the guidance message provided to customers when an error occurs for each CSP.

AWS Error Case ->

Azure Error Case ->

GCP Error Case ->

Error Cases for Azure and GCP will be updated later.

To be Deleted

The “To be Deleted” status indicates that the cloud account is in the process of being deleted.