# Extra Support

<figure><img src="https://3500514846-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYkPJKYHQy3dTAclmXNUE%2Fuploads%2FI2lGy5AZq1YqtVgo3sri%2Fimage.png?alt=media&#x26;token=c269e5b4-4424-431a-8cb6-a979a7d7b613" alt=""><figcaption></figcaption></figure>

In this section, you can access for accessing premium support and tracking your submitted issues.

#### Submitting a New Request

<figure><img src="https://3500514846-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYkPJKYHQy3dTAclmXNUE%2Fuploads%2FaGO5j9aeBE3nFeBkNxxE%2Fimage.png?alt=media&#x26;token=59f1cafd-56bb-45a3-96b5-6aeb427845af" alt=""><figcaption></figcaption></figure>

To reach out to the support team for assistance, look for the large **\[+ Request]** button on the right side of the screen and click it. This action will guide you through the process of detailing your problem or question.

<figure><img src="https://3500514846-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYkPJKYHQy3dTAclmXNUE%2Fuploads%2FnIQ4qegWM9LL6TDE47aO%2Fimage.png?alt=media&#x26;token=95ea6bc9-3e40-4278-8292-981417c11ce8" alt=""><figcaption></figcaption></figure>

**Required Information**

1. Request Title: Write a brief summary of your problem.
2. Request Type: Choose the kind of help you need.
3. Priority Level: Set how urgent the issue.
4. Detailed Description:  Explain your issue completely.

**Automatic and Optional Fields**

* Requester and Partner are filled in automatically.
* Estimated Budget and Expected Timeline are optional fields you can fill if they are relevant to your request.

After filling in all the details, click **Submit Request** on the bottom right to send your ticket.