Extra Support
In this section, you can access for accessing premium support and tracking your submitted issues.
Submitting a New Request
To reach out to the support team for assistance, look for the large [+ Request] button on the right side of the screen and click it. This action will guide you through the process of detailing your problem or question.
Required Information
Request Title: Write a brief summary of your problem.
Request Type: Choose the kind of help you need.
Priority Level: Set how urgent the issue.
Detailed Description: Explain your issue completely.
Automatic and Optional Fields
Requester and Partner are filled in automatically.
Estimated Budget and Expected Timeline are optional fields you can fill if they are relevant to your request.
After filling in all the details, click Submit Request on the bottom right to send your ticket.
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