Authentication

To log in to OpsNow using your company’s credentials through Single Sign-On (SSO) settings, click on your username in the upper right corner, then select the Authentication menu.

• Enable SSO Login: Activate this item, to log in to OpsNow using your company’s credentials.

• SSO Type: Set the SSO type. Currently, only the SAML option is available.

• OpsNow SSO Integration Details: To configure SSO, copy each item and enter the information into your company’s system.

• Your SSO Details: Verify and insert the following information in your company’s system, and then click the Save button in the lower right corner.

  - Issuer URL (entityId)

  - SAML 2.0 Endpoint (HTTP) (singleSignOnService: URL)

  - X.509 Certificate

How to setting SSO?

Here are the steps to set up SSO:

1. Set Enable SSO Login to “On”.

2. Select the preferred SSO method in SSO Type.

   Currently, only the SAML option is available.

3. Copy the information displayed in OpsNow SSO Integration Details and insert it into your company’s relevant system.

4. After verifying the following information in your company’s relevant system, insert it into Your SSO Details and click Save.

   - Issuer URL (entityId)

   - SAML 2.0 Endpoint (HTTP) (singleSignOnService: URL)

   - X.509 Certificate

In order to configure SSO, you need your company’s relevant system information. Therefore, please contact your company’s IT administrator to assist with setting up the relevant configurations.