Profile

Profile

This section of the user guide will help you navigate and manage various settings in your profile including your username, password, marketing preferences, two-factor authentication, and account deletion.

User Name

  • View and modify your current username.

Email ID

  • Through view only, your registered email is displayed here. Note that the email address cannot be changed.

Password

Follow these steps to update your password:

  1. Click Edit button to open “change password” window.

  2. Insert your current password.

  3. Input your new password. Please ensure it meets the following criteria:

  • Length: 8-30 characters.

  • Includes both uppercase and lowercase letters.

  • Contains at least one number.

  • Includes special characters. (e.g., @, #, $, !)

  1. Confirm your new password again.

  2. Click Submit button to complete the process.

Role

  • Displays your role within the system.

Marketing Opt-in Agreement

  • Through Opt-in/Opt-out options, you can choose whether to receiving marketing communications.

Two-Factor Authentication (2FA)

To enhance account security, follow these steps to enable 2FA:

  1. Download and install one of the supported 2FA applications.

  2. Scan the displayed “QR Code” or insert the provided “Secret Code” into the application.

  3. Insert the authentication code from the 2FA app.

  4. Click Submit button to activate 2FA on your account.

Delete Account

To permanently delete your account, follow these instructions:

  1. Insert your account's password.

  2. Click Delete button to permanently remove your account.

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