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  1. Setting
  2. User Management

Roles Tab

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Last updated 26 days ago

In Roles, you can view and create both System Roles, which are provided directly by OpsNow, and Custom Roles, which can be created by users with Owner permissions.

The Roles Tab is only visible to users with Owner permissions.

Currently, role permissions are limited to the Settings menu. However, OpsNow is actively working on expanding role-based access controls to include menu permissions and more granular controls in the near future. Stay tuned!

Features available in the Roles menu:

  • Add Role: Allows you to create a new Custom Role.

  • Delete Role: Allows you to delete an existing Custom Role.

In Add Role, the following items are available:

  • Name: Enter the name of the role.

  • Organization: Select the organization where the role will be created.

  • Description: Provide a description of the role.

  • Menu Permission: Allows you to set permissions for main menus. (This feature will be added in a future update.)

  • Settings: Allows you to set permissions for the Settings menu. Essential menus that users must have will not be hidden.