AWS Cloud Account Status [Error]
AWS Cloud Account [Error] Case
Error appears when there is a failure to obtain permissions or resources to use the OpsNow service. If an error occurs, you must re-register your account.
Below are detailed guidance and solutions for each Error Case of AWS Cloud Account:
Alert
AccessDenied
Executor
User
Description
The access permission for S3 is incorrect, resulting in the account being excluded from the collection target.
Solution
Re-register the account.
Please delete the registered account on OpsNow and then re-register it.
Alert
NoSuchBucket
Executor
User
Description
The specified bucket does not exist. “${bucketName}” bucket cannot be found.
Solution
Re-register the account.
Please delete the registered account on OpsNow and re-register it.
Alert
CrossAccountAuthorizationFailure
Executor
User
Description
Failed to obtain cross-account permissions. The role ARN “${roleArn}” cannot be assumed.
Solution
Re-register the account.
Please delete the registered account on OpsNow and re-register it.
Alert
CURFileNotFound
Executor
User
Description
The specified CUR file could not be found at “${s3FilePath}”.
Solution
Re-register the account.
Please delete the registered account on OpsNow and re-register it.
Alert
Error
Executor
User
Description
This is a difficult error to diagnose.
Solution
Submit Inquiry
Please leave a message for the OpsNow administrator regarding the mentioned error.
Alert
AccountDoesNotExist
Executor
User
Description
The AWS account associated with the provided credentials has been deleted or does not exist.
Solution
Delete the account
Delete registered account on OpsNow.
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