AWS Cloud Account Status [Error]

AWS Cloud Account [Error] Case

Error appears when there is a failure to obtain permissions or resources to use the OpsNow service. If an error occurs, you must re-register your account.

Below are detailed guidance and solutions for each Error Case of AWS Cloud Account:

Error 1Description

Alert

AccessDenied

Executor

User

Description

The access permission for S3 is incorrect, resulting in the account being excluded from the collection target.

Solution

Re-register the account.

Please delete the registered account on OpsNow and then re-register it.

Error 2Description

Alert

NoSuchBucket

Executor

User

Description

The specified bucket does not exist. “${bucketName}” bucket cannot be found.

Solution

Re-register the account.

Please delete the registered account on OpsNow and re-register it.

Error 3Description

Alert

CrossAccountAuthorizationFailure

Executor

User

Description

Failed to obtain cross-account permissions. The role ARN “${roleArn}” cannot be assumed.

Solution

Re-register the account.

Please delete the registered account on OpsNow and re-register it.

Error 4Description

Alert

CURFileNotFound

Executor

User

Description

The specified CUR file could not be found at “${s3FilePath}”.

Solution

Re-register the account.

Please delete the registered account on OpsNow and re-register it.

Error 5Description

Alert

Error

Executor

User

Description

This is a difficult error to diagnose.

Solution

Submit Inquiry

Please leave a message for the OpsNow administrator regarding the mentioned error.

Error 6Description

Alert

AccountDoesNotExist

Executor

User

Description

The AWS account associated with the provided credentials has been deleted or does not exist.

Solution

Delete the account

Delete registered account on OpsNow.

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